Your trust matters

Privacy Policy for Istanbul City Grills LLC

Effective Date: 26/06/2025

At Istanbul City Grills, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.istanbulcitygrills.com.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with our website (e.g., filling out a contact form or making a reservation), we may collect:

• Full name
  
• Phone number
  
• Email address
  
• Reservation details
  
• Delivery address (if applicable)
  

b. Non-Personal Information

We also collect anonymous data for analytics purposes:

• Browser type
  
• IP address
  
• Pages visited
  
• Date and time of visits
  
• Device information
  

2. How We Use Your Information

Your data is used for:

• Managing reservations and responding to inquiries
  
• Sending marketing and promotional communications (with your consent)
  
• Improving our website and customer experience
  
• Complying with legal obligations
  

3. Cookies and Tracking Technologies

We use cookies to:

• Enhance website functionality
  
• Analyze user behavior and traffic patterns (via Google Analytics or similar tools)
  
• Store user preferences
  

You can disable cookies through your browser settings, though this may affect website functionality.

4. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service providers (e.g., reservation platforms, marketing software)
  
• Legal authorities, if required to comply with the law
  
• Payment processors (if online payments are integrated)
  

All partners are required to protect your data and use it only for specified purposes.

5. Data Storage and Security

We implement technical and organizational measures to protect your data from unauthorized access or disclosure, including:

• Secure servers and firewalls
  
• SSL encryption
  
• Access controls and staff training
  

6. Your Rights

Depending on your jurisdiction (e.g., GDPR in the EU), you may have the right to:

• Access or correct your personal data
  
• Request deletion of your information
  
• Withdraw consent for marketing communications
  
• Lodge a complaint with a data protection authority
  

You can make a request by emailing us at [insert contact email].

7. Third-Party Links

Our website may contain links to third-party websites (e.g., delivery apps, social media). We are not responsible for the privacy practices of these sites.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised effective date. Continued use of the site after such changes constitutes acceptance.

9. Contact Us

For questions regarding this Privacy Policy, please contact:

Istanbul City Grills LLC
Al Zahia, Sharjah, UAE
Email: info@istanbulcitygrills.com
Phone: +971 (06) 804 8218